Customer Relations Management
- (CRM)CRM is software technology that keeps track of customer preferences at the retail level.
Historical Dictionary of the Fashion Industry. Francesca Sterlacci and Joanne Arbuckle.
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customer relations management — /ˌkʌstəmə rɪ leɪʃ(ə)nz ˌmænɪdʒmənt/, customer relationship management /ˌkʌstəmə rɪ leɪʃ(ə)nʃɪp ˌmænɪdʒmənt/ noun the management of relations between a company and its customers, keeping them informed of new products or services and dealing… … Marketing dictionary in english
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone … Wikipedia
relations — re‧la‧tions [rɪˈleɪʆnz] noun [plural] 1. official connections between countries, companies etc: relations with/between • a bid to improve diplomatic relations with Beijing • the development of economic relations between the two regions 2. the… … Financial and business terms
customer focus — Mktg an organizational orientation toward satisfying the needs of potential and actual customers. Customer focus is considered to be one of the keys to business success. Achieving customer focus involves ensuring that the whole organization, and… … The ultimate business dictionary
Management assistant — An executive secretary is a management assistant but a management assistant is not an executive secretary. The role of management assistant (or assistant in short) combines several functions and is found in every corporate and authority sector.… … Wikipedia
Management assistant — La profession de management assistant regroupe des missions très différentes et s’adresse à tous les secteurs, y compris l’administration. Le contenu de la fonction n’est pas standardisé. Il dépend de nombreux paramètres, comme le secteur, la… … Wikipédia en Français
Customer Lobby — Type Private Industry Business ratings and reviews Founded September 2007 Headquarters … Wikipedia
Management — in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or… … Wikipedia
Management fad — The term management fad is used to characterize a change in philosophy or operations that sweeps through businesses and institutions. Some fads may become established aspects of business, sustaining themselves over several years. Others may… … Wikipedia